Scrubbles Car Wash

St. Louis Guide 5 months ago

I went through this beast of a system, and it caused $125 worth of damage. The wind tunnel was way too powerful. It literally blew the rain guard off the roof of my car. I had to purchase a new one at Tom Pappas Toyota. Never again!

Erin Lawrence 9 months ago

Got a membership and was charged more than I was told initially. Another location wouldn't let me JUST use the vacuums, St.Charles. Canceled my membership, but still got charged a 2nd time. Asked for my money back to be told no. Paid $60 for ONE SINGLE car wash.

C Hayes Edited 6 months ago

I like that vacuuming is free. I don’t like that communication amongst the staff when directing the general public is a tab bit unbalanced. So when I get there, I pull to the side away from customers and traffic to prep my wheels with wheel cleaner before the wash. The attendant requested that I come thru and pull over to the side. Meanwhile, the manager I guess didn’t like that after I was almost done prepping, told me that I should’ve done that outside of the car wash and that the other attendant was misinformed. The manager also said that she would talk with her because it was her who told me to come through when I wasn’t ready. I also don’t like that their buffering machine scratched my clear coat. I purchased my new vehicle new. There was no scratches on the paint or clear coat and this was the first time ever taking it through the wash!

Patricia Haldar a year ago

If you have a Tesla, do not go to this car wash! Ever! On July 11, I went to get my Cybertruck washed. I had the monthly plan so I was a loyal customer for the last year. I should have known that something was off because there was a cone blocking the entrance and the wash was off. But two employees came up, moved the cone, and ushered me in. After the soap covered my truck, there was a thud and loud noise, and suddenly I was off the track. I was scared because the brushes were moving. They turned off the wash and Teresa came and started taking pictures. I said what happened and she gasped so I got out and found a lot of damage on the driver’s side front wheel. She said they only handle claims by email and took my information, saying they had 5-7 business days to reply. I called the corporate number because Teresa (who seemed bored by the idea of having to help and offered no apology) said the corporate office handles it. I was brushed off by the corporate office and told to wait. On the sixth business day, I went back in person and got Teresa again. She said the boss never comes in and probably doesn’t have a phone with him (who doesn’t carry their phone?!). When I called the corp

Nate Moore 2 years ago

Rich the General Manager is awesome! This place always has clean parking spaces, clean towels, and super powerful vacuums! My car comes out shining bright each time! I have a membership for $14.97 per month for UNLIMITED car washes! Totally worth it!!! The attendants are friendly and helpful every time! Definitely recommend!